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Let’s pretend that Mr. Abernathy is the owner of a major chain of craft stores. Let’s also pretend that Ms. Eliza is the owner of a small, but impressive scrapbook supply manufacturing company. And let’s go one step further and pretend that the two of them happened to end up in the same small gift ship at the same time. Ms. Eliza introduced herself and subtly pointed out her products in the central display of the store.

In response Mr. Abernathy could request a sample. He could let her know that he was looking for something fresh to present at an upcoming corporate meeting where they’ll decide on what to order for the store inventory nationwide next spring. They could shake hands and move about their business after exchanging a few, additional, meaningless pleasantries.

Mr. Abernathy isn’t astounded. He’s already moved on. He expects to receive samples from “that lady’s” company so he can present them at the meeting, but he might not even remember exactly what the company name is until he sees the package arrive. Ms. Eliza is ecstatic. She rushes back to her warehouse and prepares the package immediately. She makes sure everything is included and Mr. Abernathy’s buying team is going to be absolutely impressed. She packages it and arranges for shipment pickup personally and then waits to hear back from him.

So when she never hears back she’s surprised. But then she gets the package returned to the warehouse. It was never delivered. There was a malfunction and it was lost in the shipping warehouse for several days before being returned for an unrecognizable address. And Ms. Eliza has officially missed her big chance.

Ms. Eliza knew that she was working with an untried parcel service. She switched from her major carrier to a smaller, less known shipping company for shipping cost savings fairly soon after opening her company. It made a big difference in her bottom line to lower the company expenses with shipping cost savings. But she realizes after the Mr. Abernathy fiasco that it definitely wasn’t worth it.

I would have told Ms. Eliza that if she was looking to decrease her shipping costs she should have contacted a parcel management company instead of switching to an untried shipping company. The major carriers are more dependable. A professional parcel management company like Parcel Savings would have been able to save her money be making sure that she never paid for a shipping service that was not fully delivered upon. They process refund requests for their clients for any missed deadlines or undelivered packages, etc.

And if the package had gone out to Mr. Abernathy through a major carrier Ms. Eliza probably could have avoided the massive fiasco of failing to present her samples to Mr. Abernathy after the once in a lifetime accidental meeting. Never switch to an unknown shipping company in order to access shipping cost savings; instead just get a professional parcel management service. You’ll save money without lowering your shipping standards.

Ben Jamison is a consultant working with businesses looking to streamline their shipping processes and decrease their shipping costs. The first thing he suggests for most clients is Parcel Savings. Parcel Savings handles parcel refunds and discounts for their clients. Many first time users are surprised to see themselves receiving $1,000′s in refunds per week.

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